ShopKeep Sales Executive @ ShopKeep

About Us

Born out of frustration with the traditional cash register business, ShopKeep was designed by a retailer with a noble aim: to rescue independent business owners from the nightmare of archaic point of sale systems, and replace it with something beautiful, simple and affordable. It turned out that by doing this, we were giving our fellow merchants a fighting chance against the big guys. So we kept doing it.

Today, our mission is simple: Empower independent business owners to dream big and fight smart. We’re doing this by disrupting the industry through our cloud-based architecture, amazing customer care and intuitive software that delivers the data small business owners need to run a smarter businesses.

At ShopKeep, we’ve been successful because of our awesome team that believes small businesses make up the heart of their communities. If you want to defend the independent spirit of “Main Street”, you’ve found your kind of people.

About This Role

As a Sales Executive, you’ll sell ShopKeep’s cloud-based iPad Point of Sale to small businesses. You will get to interact with all types of small business owners each and every day, and help them run a smarter business. From conducting web demonstrations of our POS software to cold calling, you get full ownership of the sales cycle. This is a phone sales position. You’re enthusiastic, driven and competitive, and you will be surrounded by like-minded people. A Sales Executive does everything in their power to hit goal; a ShopKeep Sales Executive exceeds it, month over month. Hungry for an opportunity to be #1? Want to be recognized for your performance, and be part of a team that is changing small businesses? Great! This job’s for you.

What You Will Do

  • Field inbound phone calls and web forms from prospective merchants in retail boutiques, bars, restaurants, etc.
  • Conduct live web demonstrations for qualified SMB owners and recommend solutions for their business
  • Prepare customized quotes for merchants and collect payment
  • Identify opportunity to upsell current merchants on additional ShopKeep services
  • Track phone calls, emails and overall activity using SalesForce
  • Prioritize and maintain your sales pipeline through the merchant life cycle from prospect to customer
  • Become a ShopKeep expert in order to consult your merchants on what solution is best for their business
  • Provide feedback to the executive team to help constantly innovate our processes and product

What You Need

  • 2+ years of phone sales experience
  • Passionate about helping small business owners find the best solution for their business
  • Motivated to succeed on a high level and crush goals month over month
  • You have a positive, can-do attitude and come into work ready to conquer the day
  • A willingness to learn and constantly improve.  You are not satisfied with 100% and are always looking for ways to meet the next challenge
  • Excellent written and oral communication skills
  • Ability to thrive in a fast-paced changing environment


ShopKeep is an equal opportunity employer.

ShopKeep offers businesses of all sizes and types a complete and modern POS system that can be accessed directly via iPad. Merchants can easily track inventory, staff working hours, and all their business sales data in real time. Currently used by over 20,000 businesses, ShopKeep was designed by a merchant to give customers everything they need in one system.